Experience Premium Raw Hair - Smooth, Soft & Authentic

Contact Us

We’re here to help with any questions regarding orders, shipping, or product care. Please allow 24–48 business hours for a response.

Business Hours:

Tuesday – Friday

9:00AM – 3:45PM EST

Email:

tiyannaflowers@gmail.com

Phone:

803-686-4946

(Text or voicemail only)

For order-related questions, please include:

Full name
Order number
Email used at checkout

Thank you for choosing Aujeria Tiyanna

Last updated: December 2025 Welcome to Aujeria Tiyanna LLC. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before completing your order. 1. General This website is operated by Aujeria Tiyanna LLC. Throughout the site, the terms “we”, “us”, and “our” refer to the brand. By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms & Conditions. 2. Eligibility You must be at least 18 years old, or have permission from a parent/guardian, to place an order on this site. 3. Product Information We strive to display accurate item descriptions, photos, and pricing. Colors may vary slightly due to lighting and screen differences. We reserve the right to update or modify product details at any time. 4. Pricing & Payments All prices are listed in USD. We reserve the right to change pricing at any time without notice. Your order is not confirmed until payment has been processed successfully. 5. Orders & Processing Once an order is placed, you will receive a confirmation email. Order processing times may vary depending on product availability, order volume, and holidays. We reserve the right to cancel or refuse any order for any reason, including suspected fraud. 6. Shipping Shipping rates and delivery times are calculated at checkout. We are not responsible for incorrect addresses entered at checkout. Once packages are handed to the carrier, delays or lost packages must be resolved with the carrier. 7. Returns, Refunds & Exchanges Due to hygiene and product safety, all sales are final unless the item arrives damaged or incorrect. If there is an issue, you must contact us within 48 hours of receiving your order. To be eligible for an exchange, items must be unworn, unused, and in original packaging, and only applies to approved cases. We do not offer refunds for buyer’s remorse, sizing issues, or incorrect address entry. 8. Inventory & Stock If a product or variant becomes unavailable after your purchase, we may contact you to offer a replacement item, store credit, or order cancellation. 9. Intellectual Property All content, images, logos, and designs found on this site belong to Aujeria Tiyanna LLC and cannot be copied or used without permission. 10. Privacy Policy Your personal information is used solely for order processing and communication. We do not sell, trade, or share customer information. 11. Modifications to Terms We reserve the right to update or change any part of these Terms & Conditions at any time. Changes will be posted on this page. 12. Contact Information For questions or concerns regarding your order, please contact us at: tiyannaflowers@gmail.com

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